Brittany B.

Customer Operations Program Manager at Faire

Brittany B. has a diverse background in customer operations and support, currently serving as Customer Operations Program Manager at Faire since February 2021, following various roles including Customer Advocacy Specialist and Senior Customer Support Associate. Prior experience includes positions at ApplyBoard as Senior Academic Application Specialist, Extend-A-Family Waterloo Region as Direct Support Professional, and customer service roles at Economical Insurance and Northfield Chiropractic Associates. Brittany holds a Bachelor of Arts in Psychology from Wilfrid Laurier University and is pursuing a Certificate in Creative Writing from Western University. Throughout the professional journey, Brittany has demonstrated a strong commitment to inclusion, community engagement, and exceptional customer service.

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Faire

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Faire is an online wholesale marketplace built on the belief that the future is local — there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, they're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe.