Michael Walter

Michael Walter has a strong background in technical support and threat management. With experience at companies like Zix, AppRiver, Sprint, Apple, TeleTech, OpenText, and Clearwire, Michael has worked in various roles including Level 3 Technical Support, iOS At Home Advisor, and Threat Support Team Lead. Throughout their career, Michael has focused on monitoring wireless networks for failures, handling technical malfunctions, and providing support to customers and tech support teams. Their expertise lies in compiling data to identify causes for service degradations or outages.