Sourav Dey

Sourav Dey is a seasoned professional in the technical success and customer service domain, currently serving as Sr. Manager of Cloud Technical Success Services at OpenText since October 2017. With a robust background that includes leading Cloud Application Managed Services and service delivery management for major clients like Ericsson and Menarini, Sourav has demonstrated exceptional expertise in overseeing cross-platform applications and enhancing client satisfaction. Prior experience includes roles at Dell EMC, Citi, and EMC, where Sourav specialized in Documentum and ECM solutions. Sourav holds a Post Graduate Diploma in Management from the All India Management Association and a Bachelor of Technology in Electronics & Communication Engineering from the Institute of Technology and Marine Engineering.