Jennifer Wrobel

Jennifer Wrobel is a seasoned CX Contact Center Consultant with extensive experience in customer advocacy and transformation within various organizations. Jennifer has held significant leadership roles, including Director of Customer Advocacy for North America at Volkswagen Financial Services, Vice President of Customer Advocacy and Corporate Operations at CADY, and several director positions at Verizon focusing on business transformation and customer experience operations. Jennifer holds a Bachelor of Business Administration in Accounting from Saint Leo University and has additional education from the University of South Florida.