Carlo Mercado is a QA Lead at OpenWeb, having started in 2025. Previously, from 2019 to 2025, Carlo served as a Quality Supervisor at TaskUs, where responsibilities included developing performance evaluation processes and conducting business reviews. Carlo's early career featured a role as a trainer in a major tech company, which transitioned into operations, project management, and quality assurance. Carlo holds a Bachelor of Science in Information Technology from AMA University and dual degrees in Industrial and Product Design from the University of Santo Tomas.
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