Taisa Maiara Thomsen

Taisa Maiara Thomsen is an experienced professional in Customer Success, currently serving as the Head of Customer Success at Operand since July 2025. Previously, Taisa held various roles at ZENVIA, initially as a Customer Success Coordinator following the acquisition of Movidesk, where Taisa also began as a Customer Success Coordinator and later became the Implementation Success Coordinator and Manager of Customer Success. Taisa's career began at EME4 in multiple technical support roles, contributing to client relations and system compliance. Taisa's experience also includes a sales position at Visys Sistemas, focusing on CRM software for large enterprises. Taisa holds an MBA in Project Management from INPG Business School and a degree in Management Processes from Faculdade Senac.