Do you want to improve the lives of patients with opioid use disorder (OUD)? Join Ophelia and help improve patient access to evidence-based, high-quality treatment they deserve, with medication for OUD (MOUD).
When the x-waiver was still a requirement, fewer than 5% of eligible clinicians had one, and only 50% of waivered clinicians prescribed buprenorphine at all. While x-waivers are no longer required, there is still an undeniable gap in providing MOUD to patients.
Ophelia exists to change that. We're looking for providers who are patient-centered, non-judgmental, and want to offer patients the treatment they need to stay well.
Ophelia is a healthcare startup that helps individuals with OUD improve their health and quality of life. We make medical best practices for OUD discreet, convenient, and affordable by providing FDA-approved medication, support, and therapy through a telehealth platform. Our mission is to help patients manage their OUD by using evidence-based treatment, technology, and a commitment to patient privacy and choice.
We are a team of clinicians, scientists, startup veterans, and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. We've been successfully operating in 14 states for almost four years and we're excited to continue our growth.
The Licensed Clinical Care Manager (CCM) is a critical part of our care team at Ophelia. As an Advanced Practice Practitioner, you will provide clinical care to stable patients receiving medication for opioid use disorder and a narrow suite of psych disorders (depression, anxiety, etc…).
You’ll work closely with prescribing clinicians, triage nurses, and administrative care coordinators to deliver compassionate, evidence-based treatment to patients with OUD.
The CCM offers non-judgmental, non-stigmatizing support for stable patients, acts as a liaison and advocate for them, and ensures patients receive appropriate care as their needs evolve. The CCM conducts follow up visits, induction check-in calls, and urine drug screen visits. If a patient requires more intensive or higher acuity care for a period, the CCM can escalate to the prescribing clinician or increase the cadence of visits.
The ideal candidate is a Nurse Practitioner or Physician Assistant who:
-- Has a passion for serving vulnerable populations, and;
-- Is interested in getting experience treating patients with OUD via telehealth in a supportive team environment, and;
-- Is looking for full time work in a fast-paced, innovative start-up that puts patients first
No experience with MOUD is required for this role: we will teach you what you need to know!
In this role you will be responsible for:
- Treatment Plans: collaborate with Prescribing Clinician (PC) to determine individualized treatment plans for patients; facilitate changes to treatment plans when patients are not improving as expected in consultation with the PC
- Behavioral Interventions: use motivational interviewing, behavioral activation and other behavioral interventions as needed to motivate patients to remain in care and adherent to their treatment plan and conduct behavioral health / psych evals for the suite of psych services we treat (depression, anxiety, insomnia, etc.)
- Monitor/Medication Management: systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, the effectiveness of treatment or complications; prepare prescription requests for the PC to approve
- Assess: Ensure patients remain compliant with essential and recurring clinical tasks, including monthly completion of measurement based care assessments
- Education: provide patient education on OUD and MOUD
- Charting: Document all patient encounters in Ophelia’s EHR in a timely manner
Training and License Requirements
- Nurse Practitioner or Physician's Assistant
- Licensed inNY
Required Skills
- Ability to provide patient-centered, non-judgmental, non-stigmatizing compassionate care
- Demonstrated experience working with vulnerable or marginalized populations
- Comfortable working with a diverse population of people
- 1-3+ years post-training experience
- Proficient and comfortable working in a remote tele-health environment
- Excited about working in an early-stage healthcare startup that is fast-paced and always evolving processes and technology to meet patient and clinician needs
- Ability to independently manage a large panel of patients
- Working knowledge of differential diagnosis of common substance use disorders
- Basic knowledge of psychopharmacology for opioid use disorder
- Demonstrated ability to collaborate and communicate effectively in a team setting
- Ability to maintain effective and professional relationships with patient and other members of the care team
- Working knowledge of evidence-based psychosocial treatments, counseling techniques, or brief behavioral intervention
Some of our great benefits!
- High quality health, vision, and dental insurance (some plans are fully covered for the employee)
- 20 days of paid time off annually
- 10 company holidays
- Access to 401k platform
- Work-from-home stipend
- Continuing Medical Education reimbursement
- Remote first company culture
What Ophelia Offers You
- **Mentorship from national Addiction Medicine experts:**meet monthly with our Medical Directors, attend seminars from outside experts in the field, and discuss complicated cases with our clinical experts
- **A panel of motivated patients:**work with patients that are driven to improve their OUD and love being part of Ophelia
- **Administrative support:**outsource all scheduling, pharmacy, and administrative demands to our care coordinators
- Referral network for mental health and psychosocial support: rely on our care coordinators to provide referrals and warm handoffs to external services
- **21st century technology:**forget cumbersome EHRs, faxing, and outdated systems. We’ve built our own EHR to ensure you have a smooth and easy charting experience
- **A say in what matters:**help us build better services and products to ensure we always have happy clinicians and happy patients
- Flexibility: Ability to work remotely from anywhere in the US