Telehealth Nurse Practitioner Or Physician Assistant -- Pennsylvania (remote)

Do you want to improve the lives of patients with opioid use disorder (OUD)? Join Ophelia and help improve patient access to evidence-based, high-quality treatment they deserve, with medication for OUD (MOUD).

When the x-waiver was still a requirement, fewer than 5% of eligible clinicians had one, and only 50% of waivered clinicians prescribed buprenorphine at all. While x-waivers are no longer required, there is still an undeniable gap in providing MOUD to patients.

Ophelia exists to change that. We're looking for providers who are patient-centered, non-judgmental, and want to offer patients the treatment they need to stay well. 

Ophelia is a healthcare startup that helps individuals with OUD improve their health and quality of life. We make medical best practices for OUD discreet, convenient, and affordable by providing FDA-approved medication, support, and therapy through a telehealth platform. Our mission is to help patients manage their OUD by using evidence-based treatment, technology, and a commitment to patient privacy and choice. 

We are a team of clinicians, scientists, startup veterans, and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. We've been successfully operating in 14 states for almost four years and we're excited to continue our growth.

The Licensed Clinical Care Manager (CCM) is a critical part of our care team at Ophelia. As an Advanced Practice Practitioner, you will provide clinical care to stable patients receiving medication for opioid use disorder and a narrow suite of psych disorders (depression, anxiety, etc…).

You’ll work closely with prescribing clinicians, triage nurses, and administrative care coordinators to deliver compassionate, evidence-based treatment to patients with OUD.

The CCM offers non-judgmental, non-stigmatizing support for stable patients, acts as a liaison and advocate for them, and ensures patients receive appropriate care as their needs evolve. The CCM conducts follow up visits, induction check-in calls, and urine drug screen visits. If a patient requires more intensive or higher acuity care for a period, the CCM can escalate to the prescribing clinician or increase the cadence of visits.

The ideal candidate is a Nurse Practitioner or Physician Assistant who:

-- Has a passion for serving vulnerable populations, and; -- Is interested in getting experience treating patients with OUD via telehealth in a supportive team environment, and; -- Is looking for full time work in a fast-paced, innovative start-up that puts patients first

No experience with MOUD is required for this role: we will teach you what you need to know!

In this role you will be responsible for:

• Treatment Plans: collaborate with Prescribing Clinician (PC) to determine individualized treatment plans for patients; facilitate changes to treatment plans when patients are not improving as expected in consultation with the PC
• Behavioral Interventions: use motivational interviewing, behavioral activation and other behavioral interventions as needed to motivate patients to remain in care and adherent to their treatment plan and conduct behavioral health / psych evals for the suite of psych services we treat (depression, anxiety, insomnia, etc.)
• Monitor/Medication Management: systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, the effectiveness of treatment or complications; prepare prescription requests for the PC to approve
• Ensure patients remain compliant with essential and recurring clinical tasks, including monthly completion of measurement based care assessments
• Education: provide patient education on OUD and MOUD
• Charting: Document all patient encounters in Ophelia’s EHR in a timely manner

Training and License Requirements

• Nurse Practitioner or Physician's Assistant
• Licensed inPA

Required Skills

• Ability to provide patient-centered, non-judgmental, non-stigmatizing compassionate care
• Demonstrated experience working with vulnerable or marginalized populations
• Comfortable working with a diverse population of people 1-3+ years post-training experience
• Proficient and comfortable working in a remote tele-health environment
• Excited about working in an early-stage healthcare startup that is fast-paced and always evolving processes and technology to meet patient and clinician needs
• Ability to independently manage a large panel of patients
• Working knowledge of differential diagnosis of common substance use disorders
• Basic knowledge of psychopharmacology for opioid use disorder
• Demonstrated ability to collaborate and communicate effectively in a team setting
• Ability to maintain effective and professional relationships with patient and other members of the care team
• Working knowledge of evidence-based psychosocial treatments, counseling techniques, or brief behavioral intervention

Our Benefits Include

• Remote work anywhere in the United States
• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
• 20 days of PTO per year
• 10 company holidays
• $1,000 Work From Home Stipend
• 401k Contribution Platform
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

What Ophelia Offers You

• Mentorship from national Addiction Medicine experts: meet monthly with our Medical Directors, attend seminars from outside experts in the field, and discuss complicated cases with our clinical experts
• A panel of motivated patients: work with patients that are driven to improve their OUD and love being part of Ophelia
• Administrative support: outsource all scheduling, pharmacy, and administrative demands to our care coordinators
• Referral network for mental health and psychosocial support: rely on our care coordinators to provide referrals and warm handoffs to external services
• 21st century technology: forget cumbersome EHRs, faxing, and outdated systems. We’ve built our own EHR to ensure you have a smooth and easy charting experience
• A say in what matters: help us build better services and products to ensure we always have happy clinicians and happy patients