CC

Carolina Contreras

Customer Success Manager at OPINATOR

Carolina Contreras has a diverse work experience spanning several industries. Carolina currently holds the position of Customer Success Manager at OPINATOR, starting in June 2022. Prior to this, they worked at Securitas Direct by Verisure, where they held multiple roles. From August 2020 to April 2022, they served as a Customer Services Specialist, providing customer support via phone and email, handling reports and resolving incidents, and supporting sales and territorial managers. Before that, they worked as a Customer Care / High Risk Incidences specialist from November 2016 to August 2020, where they managed and responded to high-risk situations, handled alarm activations, and provided customer support in both Spanish and English. Carolina also has experience as an Au Pair at AuPairWorld from September 2015 to June 2016, and as a Customer Service Assistant at Carrefour from February 2015 to August 2015. Additionally, they worked as a Técnico Superior Anatomía Patológica y Citología at Hospital Universitario Fundación Alcorcón from January 2009 to July 2009, where they processed biopsies, assisted in autopsies, and prepared cytology samples.

Carolina Contreras earned their Bachelor's degree in Biología/Ciencias biológicas, general from Universidad de Alcalá, where they studied from 2010 to 2015. Prior to that, they completed their Bachelor of Technology in Técnico Superior en Anatomía Patológica y Citología from IES Moratalaz, studying there from 2006 to 2009.

Links

Previous companies

Carrefour logo

Timeline

  • Customer Success Manager

    June, 2022 - present