Noelia López Sanz

Head of Customer Success at OPINATOR

Noelia López Sanz began their work experience as a Multimedia Producer at P COSTA FILMS. S.L in 2009. In 2014, they worked as a Key Account Manager at Actitud de Comunicación SL, providing communication and public relations services. From 2014 to 2016, they worked as a UX Content Writer at IMF Business School. In 2015, Noelia joined OPINATOR as a Customer Success Manager, where they were responsible for providing interactive and visual customer feedback solutions utilizing artificial intelligence. Noelia was later promoted to Global Key Account Manager and ultimately became the Head of Customer Success in November 2017. Noelia's role at OPINATOR included managing key accounts and ensuring customer satisfaction for clients such as BBVA, Santander, and Office Depot.

Noelia López Sanz has an extensive education history spanning from 2005 to 2021. Noelia first pursued a Doble Licenciatura in Derecho y Periodismo (Double Bachelor's Degree in Law and Journalism) at Universidad Rey Juan Carlos from 2005 to 2006. Following this, they attended CIFP "José Luis Garci" from 2006 to 2008, where they earned a degree in Producción Audiovisual (Cinematography and Film Production).

Continuing their education, Noelia then enrolled at Universidad Rey Juan Carlos again from 2008 to 2013 and obtained a Licenciada degree in Publicidad y RRPP (Advertising and Public Relations). In 2014 and 2015, they furthered their studies at IMF Smart Education and completed a Máster en Marketing y Comunicación Digital (Master's in Marketing and Digital Communication), specializing in marketing.

Showing a continued interest in the field of marketing, Noelia pursued an Experto en Marketing y Comercio (Expert in Marketing and Commerce) at Audiolís from 2016 to 2017. Later, in 2018 and 2019, they attended EmotivaCPC and gained expertise in Inteligencia Emocional (Emotional Intelligence) as an Experto Universitario (University Expert), focusing on psychology.

Most recently, Noelia enrolled in ThePower Business School from 2020 to 2021 and earned a degree as a Business Expert in Gestión y Administración de Empresas (Business Management and Administration). The field of study for this qualification is not specified.

Overall, Noelia López Sanz's education history encompasses a range of subjects, including law, journalism, cinematography, marketing, public relations, digital communication, and business management, showcasing their diverse academic interests and professional development.

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Timeline

  • Head of Customer Success

    November, 2017 - present

  • Global Key Account Manager

    August, 2017

  • Customer Success Manager

    February, 2015