Laetitia Bernard

Laetitia Bernard is an experienced IT support specialist currently employed at Opsealog since October 2020, focusing on application support within the oil and gas sector, data quality, remote support, customer care, and incident management. Prior experience includes roles as a trilingual hotline technician at I2TS, a bilingual assistant at FATEC Group managing automotive fleet, and a claims manager at AG2R LA MONDIALE overseeing administrative and commercial processes in health protection. Additional roles encompass administrative project management at Eurocircle Marseille and public relations support at the Communauté Urbaine Marseille Provence Métropole. Laetitia has a solid retail background, having worked at Maisons du Monde and Exopotamie. Educational qualifications include ITIL 4 Foundation certification, a BTS in Assistant Manager, a Baccalauréat in foreign languages and literature, and a MOOC in cybersecurity.