Kerstin Lammers

Kerstin Lammers is a seasoned professional in brand operations and team management, currently serving as Senior Manager of Process & Training and previously as Brand Operations Manager at OpSec Security since December 2019. With extensive experience in leading brand protection teams and enhancing operational efficiency, Kerstin has held multiple roles including Brand Analyst Supervisor at both OpSec Security and MarkMonitor, where emphasis was placed on team performance evaluations, training initiatives, and collaboration across departments. Prior experience includes significant achievements as a Team Manager at Apple and Sitel Group, where Kerstin excelled in customer relations and performance management, consistently exceeding customer satisfaction targets. Kerstin also has a foundation in customer service from Avery Dennison and holds a degree from Saxion University of Applied Sciences.