Ahtesham Sayyed is an accomplished IT Service Delivery Manager at OpSmart Inc., with extensive experience in project management and service delivery. With a strong background in incident management, Ahtesham has successfully led large teams, implemented ITIL standards, and enhanced organizational reputation by exceeding client expectations. Prior experience at Wipro Infotech included multiple roles in incident and operations management, where Ahtesham managed critical incidents globally, ensured SLA compliance, and coordinated with various stakeholders to optimize service delivery. Ahtesham holds an MBA in Information Technology from CMJ University and a Bachelor's degree in Commerce from Savitribai Phule Pune University.
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