Linda Siwundla

Linda Siwundla is an experienced customer support professional currently serving as an MFS Customer Support Representative at Optasia since April 2022, handling various inquiries from customers and financial professionals. Prior to this role, Linda worked at FirstRand Group from April 2018 to February 2021, initially as a Customer Service Agent, where responsibilities included implementing change requests, escalating critical issues, and providing exceptional customer service. Linda also gained experience as a Call Center Service Agent for FNB, focusing on delivering immediate assistance to callers. Linda holds a Diploma in Information Technology, specializing in System Development, from Richfield Graduate Institute of Technology (2015-2017) and a Matric Certificate from Florida Park High School (2009-2013).