Optima Health
Jamella Jackson is a seasoned professional with extensive experience in healthcare administration, currently serving as a Clinical Contract Administrator and Appeals Coordinator at Optima Health since June 2014. In this role, Jamella collaborates closely with medical professionals to secure financial assistance for patients' prescription costs, focusing on support for uninsured and underinsured individuals. Prior to joining Optima Health, Jamella worked at Virginia Oncology Associates from August 2008 to June 2014 as a Patient Advocate, where responsibilities included obtaining medical records and leveraging local healthcare databases. Jamella's professional journey began as a Medical Records Technician, handling office communications and mail distribution. Jamella holds a Bachelor's degree in Health/Health Care Administration/Management from the University of Phoenix and a certificate in Health Care Administrative Assistant from Kee Business College.
Optima Health
At Optima Health, our goal is to improve health every day, by providing our members with the services, tools, and information to make better choices about their healthcare. We offer innovative programs for members with chronic illnesses, customized wellness programs, integrated clinical and behavioral health services, and pharmacy management—as well as comprehensive health insurance plans. With more than 35 years of experience in the health insurance arena, Optima Health offers a suite of commercial products including consumer-directed, employer-owned and employer-sponsored plans, individual health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. We provide health insurance coverage to over 590,000 members. Our provider network features 35,000 providers including specialists, primary care physicians, and hospitals across Virginia. To learn more about Optima Health, visit optimahealth.com.