People & Culture Coordinator

Optimal Workshop is a Software as a Service (SaaS) company. We’ve been a leader in user experience (UX) tools for over a decade. Our suite of five specialised tools allows start-ups and Fortune 500 companies to test their websites, apps and products early, often and at scale — all in one place. We believe life on and offline should feel easy, even enjoyable. That’s exactly what we help our customers do — build better user experiences. 

We are looking for a People & Culture Coordinator who is a team player, has excellent administration and organisational skills, as well as high energy and positivity.

We are a hands on team and this role is end-to-end. You will provide recruitment support, manage the employee lifecycle, complete HR operational tasks and coordinate people & culture projects and initiatives. You will support our people and help shape our culture through a range of activities in a growing organisation. This is an exciting career pathway within People and Culture.

This role would be responsible for:

• Managing the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks.

• Coordinate the process for new hires and leavers including contract management and documentation, onboarding and introductions to ways of working, company policies and introducing the OW culture.

• Managing our HRIS system and people policies - keeping data and documentation up to date, communicating and processing people benefits (e.g. Learning & Development and Wellness Funds).

• Be the point of contact for HR related inquiries, policies, and procedures. Answering enquiries in a timely manner including payroll questions, in collaboration with Finance.

• Managing the performance review process from start to finish - creating templates, gathering materials, managing company communication, tracking completion and supporting People Leaders.

• Organising employee engagement activities, such as company events or meetings that contributing to a positive company culture that aligns with the OW values and company goals.

• Participate in special HR projects, such as implementing new HR initiatives, conducting surveys, or improving processes.

What you’ll bring.. 

• 3-5 years experience in a similar role, with a hunger to learn and grow professionally

• A degree or higher education in an HR related field - preferable but not essential

• Impeccable written and verbal communication

• Experience in the employee lifecycle, from hiring, onboarding, learning and growth, wellbeing

• Exceptional organisational skills, attention to detail and professionalism with sensitive data

• Ability to identify areas of improvement and act, finding new and innovative ways to improve process or tools

• Experience coordinating or supporting initiatives in a fast paced environment

• Data driven approach with strong problem solving skills and a keen attitude to get things done

• An interest and understanding of emerging technologies and software, as our work revolves around the use of technology.

Why Optimal Workshop?

At Optimal Workshop, you’ll be well supported with the technology and equipment to do your best work. We offer a great remuneration package with benefits that support your health and wellness, and continuous improvement for your career growth and development. 

Our culture is one of high trust, support and collaboration. We aspire for everyone at Optimal Workshop to feel inspired, motivated, supported and challenged to learn, grow and do their best.   We’re also a friendly bunch and social events, (virtual and in-person), are high on the agenda too. 

At Optimal Workshop we put people at the heart of everything we do; the customers we serve, the internal team we support and the amazing talent we attract. If you like the sound of us, (and we hope you do), jump onboard by applying to this great opportunity. In return, we’ll make you feel welcome and supported to do your best work, it’ll be a lot of fun too. 

We will be interviewing candidates as applications come through so get in quick to avoid missing out!