Optimove
Miguel Cortizas Martinez is a seasoned professional with extensive experience in account management and customer relations across various sectors. Currently serving as a Senior Enterprise Account Manager EMEA at Optimove since August 2022, Miguel previously held roles including Enterprise Account Manager EMEA & AMER at OpenTeams and Aurea Software, where responsibilities included managing the full sales cycle, contract negotiations, and driving software adoption. Miguel's background also features a period as a Real Estate Sales Executive and management roles in customer care at Zalando SE, demonstrating strong leadership and project management skills. With a degree in Tourism Management & Business Administration from Universidade da Coruña, Miguel possesses a comprehensive understanding of business operations, marketing, and customer service.
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Optimove
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Optimove is a privately held company that develops and markets a Relationship Marketing software as a service. Optimove’s Relationship Marketing Hub leverages AI to foster emotionally intelligent communications that maximize the value of every customer. Our mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale. Optimove is used by customer marketers and retention experts at more than 500 customer-centric businesses. Using Optimove, these marketers gain a deep understanding of their customers’ behavior and automate the delivery of highly relevant communications for everyone – no customer left behind! Optimove’s Science-First Relationship Marketing Hub implements a science-driven approach to planning, automating and optimizing a complete, hyper-personalized relationship marketing plan. By combining predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, Optimove helps marketers deliver the right message via the right channel to every customer, every time. The result is happier, more loyal customers and significant increases in customer spend, engagement, retention and lifetime value.