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Alex Ashton

Senior Client Support Analyst at Optoro

Alex Ashton is a seasoned technology professional with extensive experience in technical support and client success across various sectors. Currently serving as a Senior Client Support Analyst at Optoro since July 2018, Alex specializes in operations, solutions, technical support, and account management for the Optiturn SaaS platform. Previous roles include Platform Stability Analyst at Optoro, Technical Writer at eXtensia Technologies, and Manager of IT Field Services at Liquidity Services, where Alex managed a global IT team and contributed to significant projects. Earlier experience includes leadership positions at L-3 Communications, Unisys, and URS Corporation, focusing on desktop support for high-profile clients, including the Executive Office of the President. Alex holds a Bachelor of Science in Technical and Scientific Communication from Arizona State University and an Associate's Degree from Northern Virginia Community College.

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