Andy Sterzer

Andy Sterzer is an experienced professional in the customer service and business analysis sectors. Currently serving as an Associate Business Analyst at Optum Bank since October 2022, Andy previously held positions at UnitedHealth Group as a Customer Service Supervisor and at Wells Fargo as a Customer Service Team Lead. Additional experience includes working as a Fraud Customer Care Professional at American Express and as a Supervisor in Customer Service at SkyWest Airlines. Andy's career has been marked by roles that involve training, coaching, and managing teams, as well as contributing to projects aimed at improving service efficiency. Andy holds a High School Diploma from Bingham High School, earned in 2006.