Kelly May

Kelly May, M.A., currently serves as Chief of Staff for UHCT E&I Technology Strategy and Internal Operations at Optum. With a career spanning over 18 years, Kelly has held various leadership roles focused on client experience and organizational change management at organizations including UnitedHealthcare and Medtronic. Key accomplishments include driving significant improvements in customer experience metrics at Best Buy, where Kelly influenced leadership strategies and managed extensive customer feedback programs. Education includes a Master's degree in Management and a Bachelor of Business Administration from Saint Mary's University of Minnesota.