Carla Maffioli

Carla Maffioli has a diverse work experience spanning several years. Carla began their career in 1999 as a Ticket Counter Operator at AIR PULLMAN SPA. Carla then worked as a Currency Exchange Operator at eurochange from 2000 to 2005.

Carla joined Global Blue in 2005 and held various roles including Customer Care Specialist, Refund Operator, and Sales Support. Carla was involved in customer assistance, testing new platforms, and performing operational tasks.

In 2019, they worked as a Customer Service Associate at Walmart Canada, where they handled customer complaints and inquiries, verified customers, and created their accounts.

Carla then moved on to Sicuritalia S.p.A. in 2021, where they served as a Gestore Clienti Corporate, acting as the main point of contact for clients and coordinating internal teams for client management.

In the same year, Carla joined Credimi as a Customer Support Specialist. Carla'sresponsibilities included providing support to customers via inbound and outbound calls, emails, and managing cases through Salesforce. Carla also assisted customers in completing and submitting required documentation.

Carla'smost recent position is at Opyn, where they work as a Business Operations Specialist. Carla'sresponsibilities include document control for financing practices, preparation and verification of contractual documentation, contract preparation and signing reminders, onboarding new clients, and updating client information.

Throughout their career, Carla has gained experience in customer service, operational tasks, document control, and client management.

Carla Maffioli's education history begins in 1993 when they attended Istituto Sacro Cuore in Gallarate, Italy. Carla completed their studies there in 1998 and obtained a Diploma in Technical Diploma of Social Services with a Psycho-Pedagogical address.

In 2019, Carla enrolled at Greystone College, where they pursued a Diploma in Customer Service Management. Carla completed their studies at Greystone College in 2020.

Additionally, Carla Maffioli obtained a certification from the Life Coach Italy institution called Master Advanced Coach Academy in April 2021.