Neha Yadav

Neha Yadav has a strong background in retention and customer relationship management. Neha is currently serving as the Head of Retention at ORA since December 2022. Prior to this, Neha worked at Lenskart.com as the Associate General Manager for Retention & CRM Marketing from October 2021 to December 2022. Neha also worked at PVR Limited as the Senior Manager for Loyalty Campaigns from August 2018 to November 2021. Before that, Neha served as the Regional Head for Customer Success at EasyRewardz from December 2013 to June 2018. Neha began their career at Zomato as a Senior Associate for Client Relations from October 2012 to October 2013.

Neha Yadav completed their Master of Business Administration (MBA) in Finance from IBS Hyderabad from 2010 to 2012. Before pursuing their MBA, they attended Loreto Convent, New Delhi, although the specific years and degree they obtained are not provided.