Ellen Mennes

Ellen Mennes has extensive experience in customer service and management, currently serving as Customer Experience Manager for Emerging Markets at ORAC nv since January 2017, where responsibilities include project management and leading the customer service team. Prior to this role, Ellen held positions such as Customer Engagement Team Leader and customs responsibility under AEO compliance at ORAC nv. Ellen's career includes significant experience at LEGO Group, starting as a Customer Service Consultant and progressing to a Customer Service Advisor between October 2010 and December 2016. Earlier, Ellen worked in customer service roles at ANKY Technical Casuals and owned Hot! Zonnestudio. Ellen's educational background includes a Postgraduate degree in Supply Chain & Operations Management from Vives Brugge Business School - KU Leuven, along with various certifications from respected institutions such as VOKA West-Vlaanderen & Deloitte and EY Global Trade.