Community Manager For Gaming Company

We are looking for a Gaming Community Manager to define and develop our community-building initiatives and act as a liaison between our organization and the target audience. 

This position involves close collaboration with the game development team and subject matter experts from the gaming industry. You will build, lead, and scale the brand’s outreach programs by monitoring audience behavior and initiating active engagements. You will also assist the marketing/communications  team with drafting articles, newsletters, press statements, social media posts, and other communications materials. 

Our ideal candidate is passionate about gaming with prior experience in community management. You should have excellent leadership and interpersonal skills to lead and direct a team of communications professionals. You must be highly observant to analyze and report community activity, and be highly creative to craft engaging narratives and incentives that will help us establish, grow, and maintain a large player base. Strong knowledge of social media is a must to manage and lead community engagements. Experience in Product Marketing is a plus.

This job offers flexibility with fully remote options across the United States or a hybrid setup based at our Burbank, California office.

Role and Responsibilities

• Research, plan and implement community-building programs and segmentation strategies to improve social media presence and create a large following
• Perform research on current benchmark trends and audience preferences, analyze emerging trends by monitoring interactions on gaming communities and conducting surveys to gather consumer data
• Organize digital events, giveaways, and tournaments in online gaming communities to achieve product marketing goals
• Establish networking opportunities by identifying and fostering strong relations with influential gamers and SMEs
• Manage social community engagements by responding to inquiries and analyzing player feedback
• Assist in drafting compelling communications materials like press releases, social media posts, and articles (how-to, guides, tips & tricks, etc.) to inform and engage gaming enthusiasts
• Plan podcasts, live streams, and Q&A sessions
• Monitor community building performance and engagement rate
• Measure and provide reports that support the  success of every community campaign
• Stay up to date with the latest community manager best practices and technologies
• Perform other relevant duties as needed.