Kacper Bis is an experienced Incident Manager at Orange España since October 2019, responsible for coordinating relationships with third-party firms to expedite issue resolution for business clients and maintain enduring partnerships regarding network outages. Prior to this role, Kacper worked as a Back Office Specialist at B.P.O Outsourcing S.A.S, where duties included supplier coordination for timely product and service delivery. Kacper also served as a Tour Manager at Biuro Podróży AVITUR from June 2017 to July 2019, showcasing strong communication skills in English and the local language, ensuring customer safety and care during tours across Spain and Portugal. Kacper holds a Master's degree in Management from SGH Warsaw School of Economics and a Bachelor's degree in Iberystyka from Uniwersytet Marii Curie-Skłodowskiej w Lublinie.
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