Teresa Rico Diaz

Teresa Rico Diaz is an experienced professional in customer experience and business operations, currently serving as a Customer Experience Manager at Companion Services since May 2024 and at Orange Genie since July 2022. Previously, Teresa held the position of Contractor Support Manager at Orange Genie and worked as a Business Process Analyst at Biffa from January to July 2022. Prior roles include HR Administrator at The Fremantle Trust, Census Team Leader at the Office of National Statistics, and various positions at Lloyds Banking Group from July 2012 to November 2020, including Lead Operations Manager and Customer Service Manager. Teresa is a graduate of Aylesbury College.