Denitsa Gospodinova is an experienced professional in product ownership and customer experience, currently serving as the Customer Journey Lead and Product Owner for the Network Data squad at Orange since July 2021. Gospodinova has a strong background in digital experience, having previously worked at Toyota Motor Europe as a Product Owner for pan-European digital products and at European Schoolnet in various digital media roles. With expertise in Agile methodologies, user experience optimization, and data analysis, Gospodinova has successfully led and coached teams, conducted customer research, and managed multi-language digital products across Europe. Educational qualifications include a Master of Science in Marketing Management from Lancaster University and a Bachelor in Business Administration and Journalism from the American University in Bulgaria, along with additional certifications in digital communication and marketing analytics.
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