Eoin Quinn is a seasoned customer support professional with extensive experience in technical support and management across various industries. Currently serving as the Customer Support Tier II Team Lead at ORBCOMM since July 2021, Eoin mentors the Tier 2 team, enhances service quality, and collaborates with production and technical support teams to address technical issues. Previously, Eoin worked as a Technical Support Engineer at Oracle, providing first-level support for enterprise point-of-sale software, and has held multiple roles in the hospitality sector, including Senior Hotel Receptionist and Night Manager at notable hotels. Eoin holds a Business Studies degree in Hotel and Catering Management from Galway-Mayo Institute of Technology, completed in 2003.
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