Nabeel Abbas

Manager Customer Success at OrbisPay

Nabeel Abbas is the Manager of Customer Success at OrbisPay. Nabeel has over 17 years of experience in customer service and operations management.

Nabeel began their career as a Travel Consultant with Travel and Tours International in 2004. In 2008, they transitioned to the banking industry, working as a Customer Operations Supervisor with Barclays. In 2012, they joined Ufone as a Subscriber Reporting and Analysis Executive.

In 2015, Nabeel left Ufone to join Axiom BPO as an Operations Manager. Nabeel oversaw a team of customer service representatives and was responsible for ensuring that clients received the highest level of service possible. Nabeel remained with Axiom until 2019 when they accepted a position as Customer Support Supervisor with PayActiv.

In their current role as Manager of Customer Success at OrbisPay, Nabeel is responsible for leading a team of customer success managers and ensuring that OrbisPay’s clients are satisfied with the products and services they receive.

Nabeel Abbas has a BSc in Mathematics and Statistics from Gordon College Rawalpindi Pakistan, as well as a Bachelor's degree in Mathematics from Rawalpindi College Of Commerce.

Nabeel Abbas reports to Douglas Carter, Director Customer Success.

Links

Timeline

  • Manager Customer Success

    Current role