Kristina Lima

Kristina Lima is an experienced professional in operations and client service management with a strong background in organizational development and performance management. Currently serving as Country Manager and Head of Client Service at Orbital since June 2021, Kristina previously held the position of Help Desk Manager at Leisure & Resorts World Corporation, where operations were streamlined for over 200 retail sites. Earlier roles at [24]7 Customer Philippines Inc. included Senior Organization Development Officer and Senior Team Leader, focusing on performance optimization and team capability building, with initial experience as a Team Leader at eTelecare Global Solutions managing various customer service teams. Kristina holds a Bachelor of Arts in Behavioral Sciences from the University of Santo Tomas.