Jonathan Rao

Jonathan Rao has a diverse work experience spanning various roles in operations management and leadership. Jonathan is currently the Director of Fleet Operations at Orbital Kitchens. Prior to this, they worked at Gorillas, where they held the position of Associate Director of Operations and later served as the City Operations Manager. At Gorillas, their responsibilities included managing the P&L and decision-making process for the New York operations department, resulting in significant improvements in labor costs and customer satisfaction.

Before joining Gorillas, Jonathan Rao gained experience at FreshDirect Express as a Site Manager, where they oversaw operations departments and implemented scheduling models to optimize warehouse efficiency. Additionally, they developed and empowered the leadership team within the organization. Earlier in their career, Jonathan worked as an Associate Producer at TopSpin Networks, Inc. and as the Logistics Manager for New York at Munchery, where they managed regional microfulfillment centers and last mile logistics teams, achieving significant cost reductions and implementing self-developed standard operating procedures.

Jonathan's work experience also includes serving as a Restaurant Manager at Snappy Sushi, where they honed their leadership and management skills. Overall, Jonathan Rao has demonstrated a strong track record of driving operational efficiency, improving team performance, and achieving cost savings in various industries and roles.

Jonathan Rao obtained a Master of Business Administration (MBA) degree in Management in Technology and Operations, Business Analytics, and Change Leadership from NYU Stern School of Business in 2020. Prior to that, they earned a Bachelor of Science (BS) degree in Management and Finance from Boston College in 2008. Jonathan also attended the Latin School of Chicago from 1992 to 2004. In addition to their formal education, they obtained a certification in Tableau 10 Essential Training from Lynda.com in 2018.