Mark Houghton

Mark Houghton has extensive work experience in various roles related to operations and management. Mark is currently working at Orca as the Operations Director and previously held the position of Head of Operations. Before joining Orca, Mark worked at The Contact Company as the Inbound Contact Centre Manager, responsible for leading operational performance and managing client relationships. Prior to that, they worked at Solomon Investment Partners as the Client Development Manager, where they managed a telemarketing sales team and focused on lead generation and sales strategies. Mark also has a long history at MBNA, where they held several roles including VP - Senior Operations Manager, AVP - Sales and Service Manager, Customer Retention Manager, and Telemarketing Team Manager. Throughout their career, Mark has demonstrated expertise in driving performance, managing budgets, and improving operational processes.

Mark Houghton attended South Wirral High School from 1990 to 1995, but did not obtain a degree or specify a field of study.