SR

Shawn Russell

Call Center Manager at Orchard Software

Shawn Russell has a Bachelor of Science degree in Computer Technology/Computer Systems Technology from Ball State University. They have experience working as a Network Technician at Estrella Foothills High School, a Network Administrator at Community State Bank, and currently hold the position of Call Center Manager at Orchard Software. Their previous roles include Technical Support Representative, Team Lead, Manager, and Senior Technical Support Manager.

Links

Timeline

  • Call Center Manager

    July, 2017 - present

  • Senior Technical Support Manager

    January, 2016

  • Technical Support Manager

    January, 2015

  • Technical Support Team Lead

    November, 2013

  • Technical Support Representative

    January, 2012