Samantha Smith

Samantha Smith has a diverse work experience in various roles spanning multiple industries. Samantha started their career as a Development Intern at the American Red Cross in 2009, where they supported fund development activities and gained experience in media, public relations, and public affairs. Samantha then joined Marriott International in 2010, initially as a Spa Concierge and later as an Event Administrator. In these roles, Samantha provided excellent customer service and managed event logistics.

In 2013, Samantha joined the Texas Wildlife Association as an Office Manager, where they provided operational leadership and managed financial reports, membership databases, and communication editing. Samantha also served as an Event Coordinator for the association's board meetings and annual conference.

Samantha returned to Marriott International in 2014 and took on various sales roles. As a Sales Coordinator, they supported remote sales managers and developed marketing plans to drive brand awareness. Later, as a Sales Executive, they focused on driving revenue growth through value selling. Finally, as a Senior Sales Manager, Samantha developed sales plans and managed the sales cycle.

In 2020, Samantha worked as a Sales Manager at ACCESS Destination Services, where they identified opportunities for revenue growth and built strong relationships with decision-makers.

Currently, Samantha is working at Orchard as a Customer Success Associate and Product Management. In this role, they are responsible for building customer success strategies, optimizing outcomes, and driving new growth opportunities through a consultative approach.

Throughout their career, Samantha has demonstrated expertise in sales, customer success, event management, and operational leadership. Samantha has a proven track record of building strategic partnerships, delivering persuasive presentations, and implementing data-driven improvements.

Samantha Smith attended Texas Tech University from 2005 to 2009 and obtained a Bachelor of Science in Restaurant, Hotel and Institutional Management. Later, they pursued a Professional Certificate in UX/UI Boot Camp from The University of Texas at Austin, although the specific years of enrollment are not provided.