Healthcare Support Team

The Healthcare Support Team at Orchid Health Collective plays a vital role in ensuring seamless patient care and operational efficiency. This team is responsible for managing patient interactions, including scheduling appointments, processing referrals, and handling insurance authorizations. They also provide direct support by assisting with medical procedures, counseling patients on mental health issues, and ensuring accurate medical coding. By fostering communication between patients and healthcare providers, the team enhances the overall patient experience and promotes holistic health outcomes.