Mallik B Raviprasad

Mallik B Raviprasad has a diverse work experience spanning various roles and companies. Mallik started their career as a Process Trainee at First American (India) in 2007 before moving on to work as a Technical Support Engineer at HP from 2008 to 2009. Mallik then joined IBM in 2009 as a SAN Administrator, where they provided technical support for IBM and EMC storage systems, allocated LUNs, created storage groups, and handled service requests.

In 2013, Mallik joined Hewlett-Packard as a Technical Solutions Consultant, where they provisioned storage, implemented disaster recovery setups, and resolved issues with HBA and SAN connectivity. Mallik also managed the installation, configuration, and maintenance of SAN devices. In 2015, Mallik worked as a Senior Consultant at Capgemini, prioritizing technical queries, implementing load balanced redundancy, and deploying storage and backup environments.

From 2016 to 2020, Mallik worked at NetApp as a Support Account Manager - Technical Analyst, responsible for delivering support account management services and ensuring customer satisfaction. Mallik then moved on to Skyhigh Security in 2020 as a Customer Success Manager, where they were accountable for delivering support account management services, providing mission-critical support, and proactively communicating with customers.

As of June 2023, Mallik is working as a Technical Customer Success Manager at Ordr Inc., where they leverage their technical expertise to drive customer success.

Mallik B Raviprasad completed their education in the field of Electrical, Electronics and Communications Engineering. Mallik first obtained a Diploma in the same field from Others from 2004 to 2007. Following that, they pursued a Bachelor of Engineering - BE degree in Electrical, Electronics and Communications Engineering from Others, completing it from 2007 to 2010. In addition to their formal education, Mallik also holds certifications from NetApp. Mallik obtained the NetApp Certified Storage Associate - Hybrid Cloud (NCSA) certification from NetApp in April 2017. Furthermore, they have a certification titled NetApp Certified Data Administrator, ONTAP, although the information regarding the month and year of attainment is not provided.