Priscilla E. Cigana

Priscilla E. Cigana boasts extensive experience in service operations and IT management across several prominent organizations. Currently serving as the Head of Service Operations at Origin Energy, Priscilla oversees customer service delivery and technology disruption management. Previous roles include Senior Service Manager at Westpac Group, where Priscilla focused on improving ITIL Change Management processes, and Director of Service Delivery Management at Brookfield Asset Management, leading a global team to enhance service quality and compliance. Additional experience includes positions at Dimension Data and IBM, wherein Priscilla managed service operations, project delivery, and problem management for various clients, ensuring high service standards and operational efficiency.