Nicola Flynn

Nicola Flynn is an experienced professional in member experience strategy and consumer insights, currently serving as the Associate Director of Member Experience Strategy at Oscar Health since April 2025. Prior to this role, Nicola held various positions at Ro, including Senior Manager of Consumer Insights & Customer Strategy, and Consumer Insights Marketing Manager. Additional experience includes roles at 360i as Senior Manager of Audience & Insights and Manager of Consumer Insights & Planning, and at The Estée Lauder Companies Inc. as Manager of Innovation Trend, Social Digital Insights & Analytics. Previous positions also encompass Manager of Analytics at Cambrian Analytics (now Redbird), Research and Insights Analyst at We Are Social, Strategy & Insights Analyst at CafeMedia, and Analyst - Insights and Consulting at Converseon. Early career experience includes an internship at NPR as Audience Insight and Research Intern and a Human Resources Assistant role at Katten Muchin Rosenman LLP. Nicola holds a Master of Arts in Psychology from Boston University and a Bachelor of Science in Psychology from Allegheny College.