Francesca Graziano

Francesca Graziano is a Senior Researcher at Osservatori Digital Innovation since June 2021, having previously held the position of Researcher. Prior to this, Francesca worked as an Analista Osservatorio Omnichannel Customer Experience at Politecnico di Milano from October 2018 to February 2022. Francesca holds a Master of Science in Management Engineering, specializing in Digital Business Market Innovation, from Politecnico di Milano (2017-2019) and a Bachelor's degree in Industrial Management from the same institution (2013-2017).