Virginia McShane, CHRM, CHDM, is an experienced professional in revenue management and guest services, currently serving as the Manager of Revenue Strategy Services Operations at Lighthouse since January 2022. With a strong background in hospitality, Virginia held various roles at Gage Hotel, including Director of Guest Services, where responsibilities included oversight of multiple operations and the implementation of initiatives that enhanced guest satisfaction and profitability. Prior experience includes serving as a Sales Manager at White Lodging Services and a Hotel Manager at Zia Park Casino, where operational leadership and financial strategy development were key focuses. Virginia earned a Bachelor of Science in Psychology from Bradley University and a High School Diploma from Tecnológico de Monterrey.
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