Full-time · England, United Kingdom
Do you have a passion for leading teams and creating fantastic memories for guests? OTHERWORLD, the world's most immersive virtual reality, bar and restaurant experience, seeks a passionate and organised Shift Supervisor to help transport Londoners to a parallel universe.
OTHERWORLD is an island paradise reached through a growing network of immersion rooms. Already the UK's favourite VR experience, over 50,000 people have visited OTHERWORLD including Adele, Skepta, KSI, Fnatic and Jonathan Ross, earning it Entertainment Venue of the Year in the Frame Awards 2020 and a nomination for the VR Awards 2020.
In 2021 we're expanding to additional four UK sites, launching an international franchise programme, and taking interactive entertainment to levels of immersion and presence which have never before been achieved.
As a Shift Supervisor, each day will bring new challenges. You will help build a passionate team and train them to become tour guides to a parallel universe. You'll guide them each day to deliver the full OTHERWORLD experience to our guests, whilst taking real ownership and responsibility for the growth and success of your site. You'll be a role model for OTHERWORLD's culture and ethos, creating new memories both for guests and your team.
You will:
Maintaining venue labour schedules to ensure that staff are deployed appropriately on shifts in line with forecasted sales, and that employees are working the correct number of hours as per their employment contracts
Developing our commercial offering, including our food and drink offer, working with colleagues in the wider business
-Keeping up to date with licensing and Health and Safety legislation, liaising with the authorities and taking overall legal responsibility for the premises
-Completing weekly maintenance reviews of the venue, prioritising issues, forwarding to relevant colleagues, and driving maintenance works and improvement initiatives through to completion
-Keeping an up to date record of all accidents, incidents and near misses online and taking appropriate action
-Managing an effective supply chain for the venue which meets the business's brand standards, holding suppliers and contractors to account and providing significant contracts to your line manager for review
We'll help you to learn about the magic which makes VR and OTHERWORLD special, making the role a brilliant development opportunity for those looking to make their mark in the immersive entertainment and competitive socialising spaces. OTHERWORLD is a growing business, with senior site management and national operations roles opening up in the months and years ahead.
This role is for our OTHERWORLD locations in the London area.