MA

Malek Alnejdawi

Customer Support Manager at OTO

Malek Alnejdawi has a strong background in customer support and leadership roles. Malek currently works at OTO as a Customer Support Team Lead. Prior to that, they held the same position at Foodics from January 2022 to February 2023. Before joining Foodics, Malek worked at POSRocket, where they started as a Technical Support Officer in August 2019 and later became a Technical Team Lead from March 2021 to January 2022. Before entering the tech industry, Malek gained experience in customer service at Crystel Call, where they served as a Senior Customer Service Advisor from April 2018 to August 2019 and as a Customer Service Advisor from October 2016 to April 2018. Malek also worked as an English teacher at a state school from September 2017 to August 2019.

Malek Alnejdawi completed their Bachelor's degree in English translation from Isra Private University between 2012 and 2016. Prior to that, they attended Salahddin High School from 2011 to 2012, where they achieved a score of 85.1 in the scientific field of study. Additionally, Malek Alnejdawi obtained a certification in Hpmt from COPC Inc. in November 2022.

Links

Previous companies

POSRocket logo
Foodics logo

Timeline

  • Customer Support Manager

    April 1, 2024 - present

  • Customer Support Team Lead

    March, 2023