OTRS Group
Annalena Navarro von Starck serves as a Marketing Manager at OTRS AG, a position held since March 2013, following earlier work as a Marketing Assistant at the same company. Prior experience includes a role as a Praktikantin Bereich Kommunikation at Cámara de Comercio Alemana para España, where responsibilities involved researching and writing articles for the bilingual magazine "Economía Hispano-Alemana." Annalena gained additional experience as a Werkstudent at B. Braun Group and worked in the Anzeigenabteilung at DoldeMedien Verlag GmbH, focusing on client management, advertising sales, and print material coordination. Annalena completed a Bachelor of Arts in Wirtschaftsromanistik at Universität Kassel, supplemented by studies at Universitat de Valencia.
OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/