OTRS Group
Nele Bruns is an experienced professional in human resources, currently serving as Manager of Human Relations at OTRS Group since February 2021, after holding the position of Junior Manager in the same department. Prior roles include working as a Working Student in HR Strategy at SUBITO AG from August 2019 to February 2021 and a Working Student in Human Resources at Airbus Defence and Space in mid-2018. Additionally, Nele has gained valuable experience through internships at British American Tobacco, Infront Germany GmbH, and FIRST on site management GmbH, along with a previous position as a Working Student in HR Services at EY. Nele holds a Master of Arts in Leadership from Frankfurt University of Applied Sciences and a Bachelor of Arts in Business Administration with a focus on Human Resources Management from HSB Hochschule Bremen.
OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/