John Maxwell

Customer Success Team Lead at Otter.ai

John Maxwell has a diverse work experience in various companies. John is currently a Customer Success Team Lead at Otter.ai since May 2023. Prior to this, they worked as a Senior Customer Success Manager at the same company from July 2021 to May 2023. Before joining Otter.ai, John worked as a Customer Success Manager at SnapEngage | Enterprise Chat Solution from November 2019 to July 2021. John also has experience as a Sales Lead at Gloo from November 2018 to September 2019. Earlier in their career, John worked as a Digital Sales Account Owner at CA Technologies from October 2016 to November 2018. John was a Sales Supervisor at Clean Energy Collective from August 2015 to October 2016, where they were responsible for managing a team of six sales representatives and overseeing sales processes. John also worked as an Inside Sales representative at Clean Energy Collective from March 2014 to October 2016. Additionally, John has experience as a Business Development Representative at Trada from August 2013 to December 2013 and as an Account Consultant at Optimal IT Consulting from February 2012 to August 2013, where they utilized various resources to locate potential IT clients.

John Maxwell attended Needham High School, although the specific dates are unknown. After completing high school, they enrolled at Endicott College, where they pursued a degree in English from 2006 to 2009.

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Timeline

  • Customer Success Team Lead

    May 1, 2023 - present

  • Senior Customer Success Manager

    July, 2021

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