Patrick Conway

Patrick Conway has over a decade of experience in customer service, currently serving as Senior Customer Service Manager at Otter Products since October 2011. Patrick has held multiple roles, including Customer Service Manager and Customer Care Coordinator Associate Manager, where responsibilities included mentoring and training staff, handling customer escalations, implementing service policies, and overseeing performance metrics. Prior to Otter Products, Patrick worked at Fort Collins Baseball Club as Assistant to Director, focusing on field maintenance and equipment management. Patrick holds a Bachelor of Arts in Communication and Media Studies from Colorado State University.