OTTO dms
Nora Moravec-Gallagher is an experienced professional in customer success and operations management, currently serving as an Onboarding Manager at OTTO dms since December 2024. Prior to this role, Nora held the position of Client Success & Operations Manager at Millie, focusing on enhancing customer satisfaction through effective communication and account management. Additional experience includes serving as the Director of Customer Success at VoiceOps, where Nora developed customer journey mapping and handled communications, support, and renewals. Previously, Nora worked at Karat in various roles including Customer Success Manager and Customer Data Specialist, contributing to customer retention and data analysis. Earlier experience includes a Senior Manager role at Yelp, where Nora led a team to achieve revenue goals, and a Director of Food & Beverage at John Q. Hammons Hotels and Resorts, overseeing staff management and guest relations. Nora holds a Bachelor of Arts in Criminal Justice from Michigan State University, complemented by a study abroad program at the University of London.
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OTTO dms
OTTO dms is dedicated to empowering manufacturing through digital transformation. Our suite of software tools allows manufacturers to fully digitize their business operations, while also providing a platform for buyers to find and connect with manufacturers to build their supply chain. Through our services, manufacturers can improve revenues and optimize their profitability while buyers can discover right-fit manufacturers for their custom parts. Buyers can post projects for quoting, and then both parties can foster customer relationships, manage orders and communication, and invoice and receive payments. Additionally, manufacturers can purchase discount materials through a dedicated sourcing advisor. Our mission is to improve lives and businesses through innovative technology, creating both user-friendly and immensely powerful solutions.