Joseph Lubushkin

Joseph Lubushkin is an experienced professional in customer experience management, currently serving as the Senior Customer Experience Manager - Technical Support at ŌURA since December 2019. With a strong background in managing teams and projects, Joseph oversees an internal team of up to 12 agents and a BPO team of 30 agents, focusing on operational support, training, and quality assurance. Previous roles include Customer Success Manager at HubHaus, where Joseph managed landlord client relationships, and Senior Customer Experience Specialist at Light, directing support for a premier product. With a degree in Photography from the San Francisco Art Institute, Joseph also has a background in photography and production management from earlier positions at Social Print Studio and Shooting Stars Productions.