Amy Thompson

Amy Thompson has work experience in the field of technical support and data management. From September 2020 to January 2021, they worked as a Customer Success Intern at SalesLoft. In April 2021, they joined SaaSOptics as a Data Specialist until September 2021. Currently, they are employed at Outreach as a Technical Support Engineer, starting in September 2021 and continuing to the present. Amy later transitioned to the role of Technical Support Engineer, Enterprise in July 2022.

Amy Thompson completed their Bachelor's of Business Administration in Information Systems at Kennesaw State University from 2014 to 2018. In addition to their degree, they obtained several certifications, including Certified Administrator from Outreach in January 2023, Customer Service: Problem Solving and Troubleshooting from LinkedIn in March 2021, Programming Foundations: Software Testing/QA from LinkedIn in March 2021, SalesLoft Certified Admin from SalesLoft in December 2020, Advanced SQL + MySQL for Analytics and Business Intelligence from Maven Analytics in September 2020, Excel Essential Training (Office 365) from LinkedIn in February 2020, and SQL Essential Training (2018) from LinkedIn in January 2020.