Brooke Veal

Brooke Veal's work experience includes positions at various companies. Brooke is currently working as a Customer Success Manager Commercial at Outreach, a sales execution platform. In this role, they utilize automation and artificial intelligence to increase the efficiency and effectiveness of revenue leaders. Prior to their current position, Brooke worked as the owner of Polite Paws Dog Training, LLC, where they founded and expanded a dog training company. Brooke increased revenue by over 100% through client referrals and tailored services. Additionally, they recognized an opportunity for walking services and added it as a new revenue stream. Before that, Brooke worked as a Senior Customer Success Manager at CallRail, where they provided customer support. Brooke also served as a Customer Success Manager at Lead Forensics, managing a large number of accounts and driving adoption and revenue growth. Earlier in their career, they worked as a Senior Director at Walton Communities, overseeing sales and operations and exceeding revenue goals. Brooke also served as a Senior Finance Manager and Sales Development Representative at the same company, contributing to contract acquisition and project coordination.

Brooke Veal holds a Bachelor of Science (B.S.) degree in Psychology from the College of Charleston. Additionally, they have obtained several certifications, including Certified Customer Success Manager (CCSM) Level 1 from both SuccessCOACHING and SuccessHACKER. Brooke has also completed various courses and certifications related to Salesforce, such as Accounts & Contacts, CRM Basics for Salesforce Classic, Chatter Basics, Company-Wide Org Settings, Data Management, Data Modeling, Data Quality, Leads & Opportunities, Lightning Experience Customization, Lightning Experience Reports & Dashboards, Reports & Dashboards, Salesforce CPQ Basics, Salesforce Mobile App Customization, and Salesforce Platform. The specific months and years of when they obtained these certifications are not provided.